We believe IT Support is an essential service, so we are doing all we can to assist people to work remotely. With that in mind, you will be able to bring your computer/laptop to our workshop at 19 Third Ave, Kingsland, Auckland. When you arrive please call us on 0274939017 and we will get you to place it at the entrance, then move back a distance. We will then disinfect it with anti-bacterial wipes, wearing disposable gloves. Once it is repaired we will then repeat the procedure before allowing you to pick it up from the entrance. All payments will have to be by internet banking before pick up.
If you are unable to come to us we can do the same process but at your door. Please have a pickup place 2 metres from your front door. Sorry, but we can not enter your home.
If the problem can be fixed over Skype then we can assist with that also.
We can also setup remote access with Teamviewer. Our charge for remote assistance is $1.50 per minute including GST.